There are 1 Four star Hotels in Alibaug and most popular 4 star hotels are U Tropicana .
In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
We went there with no expectations whatsoever. It was a resort where we got accomodation at short notice when atleast 4 other resorts around Bombay told us they were full - so were a bit apprehensive actually. Check in process was quick & smooth. Were taken to our rooms. We had a one bedroom suite and one two bedroom suite. Excellent rooms. Very well maintained. Large living room with average sized bedrooms with attached bathrooms. Airconditioning works well. There is a TV in each room. For entertainment they have a swimming pool, pool table, and table tennis. They even set up the carrom board in our living room. They have a generator for power backup (very essential). Meals are freshly prepared. The staff will come to your room and take your order in advance and then you can choose to either eat in or go to the restaurant. Breakfast has an additional option of eating out by the poolside or lawn. Go there with friends for a relaxing weekend.
Best Experience: Excellent staff. Never said no to any request. Followed the motto \'Service with a Smile\'
I visited the Tropicana Resort in month of March. This is my second stay in this resort. I choose Deluxe Room, which have all modern amenities. The resort premises itself is excellent. Well maintain. Food is also excellent. Service is prompt . . Can choose any rooms all are good.
I was able to reach the hotel comfortably without any problem. I had gone there by own vehicle. Everything was excellent in the hotel. Behaviour of the staff members was fantastic. There was no delay in check-in and check-out facility. Inside and outside look of the hotel was beautiful. I did book my room in advance. I stayed there many times. Rooms were spacious and it was facilitated with TV, geyser, etc. And they all were in working condition. Swimming pool view was visible from the room. Surrounding of the hotel was very nice. Food facility was available there in buffet system. Both varieties were available there veg and non-veg. My stay was for one day there. Relaxation activities were available there like swimming pool, golf, I think it was a four or five star hotel. They did arrange cab facility for sightseeing trip. Alibaug place is lovely destination for outing and also valuable place. Location of the hotel was superb. I have no suggestion for hotel improvement. I had gone there before two-three months for official purpose.
The hotel was located near by the city. The interior and exterior appearance of the hotel was well maintained. The surrounding of the hotel was clean and hygienic. The staffs at the hotel were friendly. The check in and checkout procedure was done on time. The room given to me was neat and tidy. All the amenities in the room like AC, TV, geyser and refrigerator were worked well. The hot and cold water facility was provided by the hotel. The laundry service was provided by the hotel. The bed sheets, pillows and blankets were changed regularly. I had seen a garden view from my window. The food which they served to me was tasty and the price was affordable. The activities were not organized by the hotel. I would recommend this hotel for other travellers.
We had a mid week trip to Alibaug and stayed at Tropicana for two days. The hotel is bit away from the beach and it's bit difficult to find, use navigation to save your time. The area and the hotel is well maintained, the rooms are big and have a view of the pool. Large play are for kids, bicycles are also available to roam around. Kihim beach is nearby, but it's not that good. The buffet seemed to be costly as compared to other hotels of similar class. Overall the hospitality was good and will love to visit again.
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