They charge you on a per person basis. We were expected to sleep in a very modest single room that had 3 beds and extra mattresses. The photos that were shared at the time of booking (with full disclosure of number of people visiting) did not match the room allotted. Unfortunately, it seemed very normal to the owners that 7 people will sleep in a single small room with 4 of them on the ground. Basic amenities like soap in the bathroom and a bottle/jug of drinking water in the room was missing On highlighting the lack of space, we were given an extra room which was much appreciated. However, at the time of check-out, we were asked to pay Rs. 1500 extra for this room. If we had been notified of the additional charge at the time of assigning the room, we would not have to leave the place with a bad vibe, after an otherwise okay stay The property is good but can be maintained better. The slides in the kids area are okay, but one of them needs to be urgently fixed or else there will be an accident. The food is good. If you are paying extra for Non-Veg, it's a complete rip-off Overall, a good property which can do significantly better with clear vision and customer service.
I had been to Alibaug during the month of February 2017 and booked the room in the Coconut Beach Farm. It was my personal trip with family. The destination Alibaug was good to enjoy with family. My hotel location was very good because of transportation facility. The appearance of the hotel was good because it is clean and neat. The staff at the reception was very good because of 24/7 availability. I booked this room directly at hotel. I would rate the services in the hotel were average. The hotel room was average. The food in the hotel was good as we can have so many options as according to the season.
The hotel location was very good. The hotel appearance was nice. Room was spacious wit clean. All amenities were provided in working condition. There was no delay in check in and checkout. I taste food from the hotel. The activity was arranged by the hotel. The hotel destination was nice. Garden was not available at the hotel. I would suggest this hotel to improve the room quality. I would recommend this hotel top my friends and relatives. I had visited this hotel with my family for relaxation purpose.
The overall experience of the hotel was good. The sightseeing was not arranged by the hotel. The activity was not arranged by the hotel. The complimentary food was provided in the hotel. The parking place was available at the hotel. The check-in and check-out was done on time at the hotel. The appearance of the hotel was good. The overall service of the hotel was good. I don't have any suggestion for this hotel.
The variety in food was available at the hotel. The complimentary food was available at the hotel. There was no activity arranged by the hotel. The destination of the hotel was good. The sightseeing was not arranged by the hotel. Everything was good at the hotel. The parking place was available at the hotel. The hotel was very good.
Are you a travel agent?
Become a part of our growing Travel Partner Platform. You can get high quality Alibaug travel leads and help our travellers book Alibaug holiday packages. Join now!