Overall experience was nice and hotel is conveniently located. I have not found any difficulty to find the hotel. I have visited to Calangute Grand Hotel and appearance was excellent. Staff behaviour was good but reception staff was average. The rooms were spacious neat and clean well maintained. They provided all basic amenities which were functioning properly except AC. There was beautiful view from the room and food quality was good with different varieties. There was pool activity in the hotel. No delay in check-in and check-out process. This hotel is valuable for money and I like to recommend to other travellers. My suggestion is to improve the AC condition. I have stayed one week with my family last year in the month of July and stay was pleasant.
Pickup and drop facility was provided by the hotel people. Staff was cooperative and friendly. They attended our requests quickly. Check-in and check-out process was smooth. Appearance of the hotel from interior and exterior was pretty. Room was neat, clean, spacious, and maintained. AC, TV, and geyser etc were running properly. WiFi was not available in the room. Bathroom was hygienic. I had food in the hotel. Food was tasty with all varieties. Buffet system was arranged in the hotel. Breakfast was complimentary. Swimming pool and gym were inside the hotel. Sightseeing trip was not organized by the hotel. Hotel was value for money paid. I already recommended this hotel to my friends. It was my honeymoon trip.
Hotel is very spic and span. We came to Goa for relaxation. And we were relaxed and recharged coming to this hotel. Pool was very clean. Rooms are also very much comfortable. Hotel staff are also very much co-operative and smiling. They are ready to help us whenever we want, whatever we want. The staff were also timely in handling requests. Housekeeping were also very prompt. Food were also very tasty. Every day different types of food we could enjoy. If we get a chance to go to the same hotel we prefer to go any number of times. You can add some more vegetarian items also so that we can enjoy both vegetarian and non-vegetarian food. I would suggest this as one of the best hotel in Goa.
With just a phone call to the hotel manager, we managed to reserve the rooms at the hotel. Right from the pick up from madgaon station, to the transportation to the hotel, the sightseeing, the renting of the bikes, and than the drop to the station, everything was perfectly done. The newly done up deluxe rooms are very nice, neat and clean. Our entire group of friends enjoyed our stay at this hotel. Although a few of them, had already come to this place before a couple of times. I can say this was a bigger trip, and was very exciting and filled with fun, We got the booking of six rooms for our entire 17 member group at very reasonable prices. This is the best place to stay, very close to the beach, and near the famous party places like Tito's, Mambo's, Cape Town cafe, etc. This street is very lively and always a lot of crowd is there here. More so, because this is the perfect party destination in Goa. The place where the hotel is located is a very happening street. The staff at the hotel were very helpful. They are very friendly, out to help anyone in need, and always providing the correct information, whenever guidance is required. The rooms have LCD TV, telephone, and they have a bar and restaurant also, so eating wasn't much of a problem. Food is great and priced reasonably. Hope to get back soon, on our next visit to Goa. Please try this place its nice, relaxing and prices are cheap !!
Behaviour of the staff members was good but I had not interacted too much with their staff. Services were on time. Beach was there in the surrounding of the hotel and I like it. Location of the hotel was fantastic and I reached the hotel within 1:30 hr from the Airport. Inside and outside look of the hotel was nice. Room was comfortable and tidy but no view was visible from my room. TV, AC, geyser and other necessity items were available there and functioning properly. I think I stayed there eight days and staff of the hotel was cleaning the room regularly. Wash room was well furnished. Food facility was available there and it was up to the mark. Swimming pool was available there but it was small. WiFi connection was available there but the connectivity of WiFi was not available inside the room. Gym was also available there but limited equipments were available only. They arranged cab facility for sightseeing trip. Overall, my destination in Calangute was value for money. I can recommend this hotel to other travellers. I have no suggestion for hotel improvement. I visited there with my family in April month 2013. My overall experience in the hotel was amazing. I liked the overall cleanliness of this hotel.
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