In Three-starr hotels, below are some necessary conditions that should be applied:-
At least 50% rooms should have Air-Conditioners.
Minimum size of bathrooms should be 36 square feet.
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40%.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid transportation on call - guest should be able to travel from hotel.
Newspapers should be available in the lounge
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is mandatory. Three-starr category hotels may go through a telephone exchange.
Hotel situated with one side joined with river and other side with Cavelossim beach. Beach has plenty of food options. In the hotel, there is pub and WiFi access. It has big pool and open area where live music is played at night. There is disco also at the hotel. They have restaurant with tasty food. Location is awesome.
My husband and I lived in the hotel for 4 days. This was our first trip and preparing for it very carefully. Things we liked about the hotel were:- breakfast very tasty and varied, though vegetarian. Many complained that there was nothing more, and nothing, a variety of dishes overlaps with a vengeance statute of vegetarian cuisine. Well, you see, who will be there for breakfast or braised beef skewer. Especially eat at local restaurants for lunch/ dinner or snacks was interesting. Maintenance: almost every day the cleaners asked if we need cleaning. Room was cleaned well, however bedding was not very clean. Safety: we immediately all documents and large sums of money deposited in the safe, very safe. Staff: funny, really slow down a bit, but this is a justification, who wants to work in this heat. Laundry is a good service. In general the hotel is very good. So much greenery and flowers, on the one side by the river, across the street and a little more sea - well, what do you need for your holiday. We will return with pleasure.
Went to experience sea beaches after a tryst with mountains (Butan) in our previous trip. We stayed in this resort from 8th to 12th July, during monsoon (before floods! ). Earlier I never believed in going for a holiday during rains as movements are a bit restricted, but now I will recommend Goa only during monsoons. We took a 3+1 night package. The resort is huge and well maintained, but rooms were smelling may be because of the rainy season. Housekeeping was good, but food was a let down. It could be because there was a buffet system. The staff at the restaurant, at the help desk and for housekeeping was very good and helpful . . The beach is across the road. The beach was very clean and quiet and experience there was amazing . Excpet two stray dogs who kept on following us . As long as we stayed on the beach :). Overall the experience was outstanding, soaking in rain while sitting in the sea is unique experience which can be had during monsoons only .
We stayed here for 3 nights recently and needless to say, the biggest USP of this resort is its location which is 2 mins walk to Cavelossim beach in South Goa. It's a mid-sized property with a Swimming pool, bar, recreation facilities, a pure veg restaurant and a couple of souvenir shops. The rooms are decent although they did shows signs of wear and tear in a few places and the door latches/locking system needs an upgrade. Complimentary breakfast is fairly ok and they make an attempt to change the menu everyday.
The staff could have been more polite and courteous though especially at the reception as they seemed pretty indifferent both during check-in and checkout.
If they work on this aspect, it will really enhance customer experience.
It was long weekend due to our independence Day. We reached on Saturday morning and return back by Monday. We was told that Old Anchor is 4 star beach resort and had experienced 3 star resort earlier so we excpet nice and all facility resort will be waiting for us But as we reach at Madgoan on Saturday morning and pickup came after 10 minutes. Way to resort was quite nice and we were excited to see resort. When we reached at resort outer appearance of reception office was good designed (ship shape). Nightmare was started as we see the room. It was badly designed and also bad smell all over room, we decided to change room and they offered us new room but it was in same condition. When we gone for lunch, food also was not up to a mark and absolutely not as per 4 star standards. There was not activity except swimming pool, some indoor games like T. T ., carom and disco. Beach was very near and it was only part we enjoyed very much. It was raining and quite nice and romantic environment on beach.
Best Experience: Best experience was experience of Beach. It was very near and less people were there. But due to rain it was so romantic.
Worst Experience: For worst experience at Old Anchor, I need to write novel on it.