In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
Very good service, very nice staff. Clean and great food. Very interesting location and view out of the window which gives you an idea of the real India, not the five star India. The rooms were well-appointed, the staff were cheerful and will ensure your stay is a pleasant one. Uzair at the front desk was very obliging and delivered with a smile! This has been my second pleasant experience at a Radisson Blu Hotel. Personal stretching after a work out in the gym, that was a first!
I had an excellent stay at this hotel and it was located conveniently in the in the city. The ambience of the hotel was also excellent but they provided only vegetarian items. The food served at this hotel was also delicious. They had swimming pool facility and it was well maintained and also organized activities. The check-in and check-out process was done on time. The room allotted to me was very good and the ambience of the room and the facilities provided were all excellent. They had mini bar in the hotel with all complementary toiletries. We had city view from the room. It was a business trip and it is a recommendable property. I travelled to this hotel in 2013 January.
I had visited this hotel for family trip. The parking facility and garden was provided in the hotel. The behaviour of the was co-operative. The overall service was good. There was no delay in check-in and check-out. The room facility was well maintained. The room was spacious and clean. All type of food was provided in the hotel. The activity was conducted at the hotel. There was no suggestion for this hotel. I would recommend this hotel for upcoming travellers.
Country Inn & suites hotel is just amazing. It is full of facilities from entry to hotel till exit from hotel. The hotel is located at best place, just at little distance from vaishali metro station. The rooms are like super luxury rooms and food was also of good quality. Overall hotel is good enough and value for money. One must visit it.
I have stayed in the location and hotel for 2 days. The hotel is good as well nown chalk of Radisson. The location if average because on Delhi border, connectivity is awesome. I like the stay, many malls near the place but not religious or historic place nearby. You have to go Delhi visit any such place.
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