In Three-starr hotels, below are some necessary conditions that should be applied:-
At least 50% rooms should have Air-Conditioners.
Minimum size of bathrooms should be 36 square feet.
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40%.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid transportation on call - guest should be able to travel from hotel.
Newspapers should be available in the lounge
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is mandatory. Three-starr category hotels may go through a telephone exchange.
The hotel was awesome with great looks and great services. The facility staff is very helpful because when any customer ask them for any type of help, they never regret them to help. The rooms are very good, clean, and lightning. Food they served is very nutritious and healthy and very good in taste. As I am a traveller that is why I found some difficulty to found this hotel location. My advice is this, you should provide some map area on the sides of the so that any one can find it easily.
This hotel is in heart of city centre and have good large rooms. Room service is good and food served in dinner was also good but same cannot be said about breakfast which was below mark and at best it can be called as average Only bad part was geyser facility, despite giving multiple calls at reception, I could not get the hot water.
I stayed here for some day. It is very good hotel I ever seen. Privacy is good in this hotel. Best hotel in good price. I love the food of hotel, management provided me a tasty food. The decorative item of hotel is also superb. The staff of hotel who were working in hotel is good in nature. I love this place.
This hotel is so beautiful. It gives good service and neat and clean just like Maharaja house. It's established in famous place of Gorakhpur This hotel is famous in Gorakhpur. If you want to stay in Gorakhpur then you should stay here once.
Shivoy Hotel, Gorakhpur, as the name implies is really a good place to stay. The destination is a good one. The rooms are very beautiful and give the feeling of a 5-star room and the best thing about the rooms is the interiors. The hotel's look from outside is also ejection. The service is satisfactory but it can't be said as a pleasing one The location is a good one as there are many good places near it which the people can visit when not at the hotel. The food and drinks were a bit expensive but were really delicious.
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