In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
We visited Khajuraho because of World famous temples. The hotel and the pool were as appeared in the photo. Rooms were spacious and the TV was good. The pool was clean and Foreigners used to play in the pool. The channels offered were many, enough to help you in passing time. The breakfast was enjoyable. The staff are very helpful. Do visit Rhine waterfall. Do not miss light and sound show at Laxman Temple. The popular restaurants are Raja cafe and Aglaia restaurant. Strongly recommend Hotel Clark and Khajuraho. Pleasant and enjoyable stay.
The hotel was nearby the railway station and temple. The surrounding area was very nice. The hotel staff service was very good. They were very friendly and welcoming. The room service of the hotel was great. The staff were very quick to respond. The interior and exterior appearance of the hotel was very good. The room was very spacious, very neat, clean and maintained. All amenities were provided inside the room and all were in working condition. I would recommend this hotel for other travellers. The food was very tasty and quality wise awesome. I face any problem during the check-in and check-out. I reached there before the check in time, but they immediately allotted me my room and even charge extra price. The WiFi facility was there but not as a complimentary. The overall stay was good and satisfied with the hotel. The hotel visit was my family trip.
Had a nice stay at Clarks Khajuraho. The overall ambience is nice, rooms clean and service prompt. Location- about 4 km from the main temple area, it is located towards the railway station. Food was average, something which the hotel needs to work on.
Excellent hotel that we stayed at in Khajuraho.The room, service, food, arrangements,activities, staff\'s,view and every damn thing was nice. These guys seriously deserve excellent rating. Stay in this hotel was worth it.
Khajurao is a famous tourist place. Here people come to enjoy the natural beaty. So everbody need a hotel which us situated near the tourist places so this hotel location is perfect and the tariffs are not so high and the food was tasty, rooms were clean and comfortable and the staff was well behaved
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