Kovalam itself is a nice location and of course the hotel location was fantabulous. All necessary arrangements at hotel were fantastic. I love to visit again to Kovalam for more days and in fact in the same hotel. Definitely will tell my friends about the hotel location and fantastic services. Will love to visit again and again to Kovalam for relaxation.
It was a great experience to spend my holidays along with family and stay in Country Spa Wellness Beach Resort, Kovalam. The resort is on walking distance from the beach where we can enjoy the sun set. In resort the behavior of staff is very friendly & cooperative from the time of check-in to the check-out. At the time of entering the resort we feel that we are in a different world I. E Very peaceful, greenery and beautifully maintained and organized. Amenities provided are up to the mark, and pool, spa center, swings, open air sitting arrangements are very good. The best thing was the food served in the resort. We enjoyed our food everyday in restaurant. So many varieties of soups, milk shakes, breads, non-veg & veggies, north Indian, south Indian, Chinese, Italian, and so on at reasonable price This resort is the best choice for those who want to spend holidays in peace because it is little far from the main city but from travel desk of the resort taxies could be arranged to visit other places One should go and stay in this resort.
UDS is a very nice property to enjoy vacations, Hotel is a very very good looking, Ambiance is very good, we had enjoyed Pool and its a nice experiance. Hotel staff is very good. Front office staff and including lady staff is very efficiant. We had booking form Dream holiday a very nice experiance with them.
Best Experience: At the time of arrival Room are booked and its take 1 hrs time to got rooms, but they had some adjustment and give us rooms immediately as we are very tired form the 19 hrs train journy and also we are not happy with ground level room and they immediately change to 2nd floor.
Worst Experience: After request House keeping staff not clean our room on very first day and 2nd day after cleaning Bath Towel, Napkins and Tea/Coffy sachates are not their even Water jar is empty and after talking they are not serve 2-3 hrs. While staing on 16th July at night we request for Water but about 1 hrs no one reply and giving us Water and that 1 hrs time I was phoned them 15-20 times. I took a complain to Front office they transfer me to Manager but even after talking to manager no one give us service. I personelly and other 3 families with me - Hotel is very nice but Service is worst to worst and in my 15 year (Every year we 4-5 families were go to 4-5 days holidays) hoteling experience its found the worst. Request Hotel people to do the best action otherwise we are not recomonded our friends for holidays to UDS.
At Kovalam we stayed at this hotel near Poovar Beach. The hotel has a main building and then a terraced set up with rooms at 3-4 levels. As I prefer seclusion I had opted for a room at the lower level. The room per say was a good size with a nice clean bathroom but as we were at a lower level there was no view Linen was fresh but only towels were provided, no hand napkins. Toiletries were acceptable quality. Bed was large and comfortable. A flat TV was there airing all channels. My room had a small sit out with very comfortable chairs. However from our room the climb to the restaurant was 80 steps and up-to the main lobby was 103 steps! Good exercise at least thrice a day My friends had opted for rooms in the main building. Their room was smaller than ours, even the bathroom was smaller but clean !! They had sea view and the elevator to go up and down so they got no exercise The pool was at a level lower than the lobby. It was a small pool but clean. Not to noisy as not many got into the pool. We had to carry towels from the room to the pool The staff was courteous and went all out to please us. On request they even served the morning tea to our room to save us the climb to the restaurant. Our baggage was tagged and brought and taken from our room promptly Housekeeping in particular was very helpful. Although the hotel was packed they managed to get an extra pillow for my husband who needs 2 pillows. They even got an extra blanket and towel for me The spread for breakfast was large cereals, eggs to order, South Indian dishes, juices etc. Lunch and dinner too was very good and tasty. Refills were prompt. The fish preparation Kerala style was mouth watering and the fish was very fresh The walk to the beach was about 10 minutes. The beach however was not clean, it was noisy with a lot of paddlers pushing their wares. The walk back to the hotel was a steep climb. Would not recommend this hotel if someone is going there for a good beach.
This property is located in Samudra Beach of Kovalam. It is very close to Trivandrum airport about 30 minutes ride. Best thing about the property is its sprawling area with fantastic view of Arabian sea. We had booked MAP plan for deluxe room. They have suite and premium rooms with larger size and additional cots. But unfortunately due to an issue with their air conditioning in 1st floor we could not get room in 1st floor, so had to settle room in ground floor. Room was of good size with decent furnishings but you not get a posh feel even with its pricing which is typical of government. Bathroom was quite modern with nice Toiletries They organized outdoor dinner buffet meal with decent spread out of Indian, Chinese and some continental items. It was part of our MAP. Non veg included Chicken and fish dishes. Food had variety without being too heavy on the stomach. Best thing was the desserts with choice of custard, puddings, Gulab jamun, kheer. Buffet breakfast was well spread out with choice of Indian and continental foods. They had live poori, omelette stalls Reception area is big and bright. Property includes a decent size swimming pool for adults. Kids pool was relatively small.
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