This hotel (call it guest house) is a complete No. Horrible rooms and toilet. See attached photos for cob webs, dirty walls & switches, broken window, unhygienic refrigerator, etc. In total, this place was complete disappointment. The garbage bin has no bag in it and is not cleaned daily for multiple days stay. You got to waste three buckets of water to get some mild water from solar heater. Had no hot water with a 11 month kid together. There is only one socket available to either charge your gadget or to switch on mosquito repellent machine. The choice is hard. I selected this hotel after Reading some positive reviews from foreign guests, so have a strong feeling that they differentiate between foreign and Indian guests.
The hotel, Swagath is an average hotel. It has all the facilities one needs like swimming pool, Ayurveda (always locked), centrally AC(poor AC) and everything. The room service is pathectic and the attitude of the staff is very poor. The prices of there menu is as costly as any other good hotel, for example a bottle of some local 1 litre mineral water is Rs.35 Kovalam beach which I heard is one of the best beaches in India, is not as good as good as I expected after seeing Baga beach of Goa. Everything is damn costly and people are most unfriendly there. We stayed on the light house beach which is considered to be one of the most hip beach there, but there are no sunbeds available, no food and wine are served when u r on the beach. Sea food is available on the restaurant but only during the evening time. No changing rooms. Eve teasers are in plenty. The life guards are very bothering...they start whistling the moment you go 5 metres inside the water......it\'s good but for beach freindle people like me it\'s a truble nd interruption.
Best Experience: The rooms are big in size and the swimming pool is nice, clean and well maintained.
Worst Experience: We booked an MAP package(3 night s at Rs.11399 for 3 adults) where dinner and breakfast were included. On reaching when I asked what all cn we order on dinner I was told 1 non-veg dish, 1 veg dish 1 rice and 4 rotis for 3 adults.....as if it\'s a charity they are doing. On demanding and negotiating they said I can order anything worth 200 per head for dinner and 100 per head for breakfast from their menu. When I tried ordering they never gave me any fish or sea food items telling it\'s not in the package! It\'s a sick experience and not recommended.
I travelled to Kovalam and stayed at the hotel in December month 2016 with my family. The destination Kovalam was excellent. It has Kovalam beach, islands etc. It is located in convenient place and excellent. Located in natural environment. Appearance of the hotel was excellent. The booking at front office process was excellent. Behaviour was excellent. Service the hoteliers provided was excellent. They respond immediately. The room provided to me was excellent. Balcony was available. View was excellent. It was comfortable. The food I ate was excellent to taste. Complimentary breakfast was given. Activities were excellent. Swimming pool facility available and was excellent. WiFi facility available in the hotel. I booked the room through travel. I will recommend the hotel for other travellers. The hotel appearance and the swimming pool were excellent.
The destination of the hotel was good. The staff were well behaved in the city. The swimming pool was well maintained at the hotel. The food was value for money. The appearance of the hotel was good. The hotel was nearby the airport. The check-in and check-out was done on time at the hotel. The food was very tasty in the hotel. There was no suggestion for this hotel.
The hotel was very near to the beach. Not much parking area available. Very helpful staff with fast service. A value for money deal. I recommend for a short period of stay for small families, friends and couples. Stay here enjoy the beach in the morning and in the evening.
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