In Three-starr hotels, below are some necessary conditions that should be applied:-
At least 50% rooms should have Air-Conditioners.
Minimum size of bathrooms should be 36 square feet.
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40%.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid transportation on call - guest should be able to travel from hotel.
Newspapers should be available in the lounge
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is mandatory. Three-starr category hotels may go through a telephone exchange.
I went with my friends on New Year 2014 to Shimla and Kufri. We stayed in this hotel in Kufri for 1 night. This is a good hotel with excellent views of mountains from the rooms. The entire Shivalik range from the room window was visible. Room quality is very good and properly maintained. Room service is also very good. Further the staff is cooperative and also the hotel charges were reasonable. The hotel had an apple garden. Worth to visit at reasonable price
Kufri Holiday Resort is a good resort with excellent food and very helpful staff in the dining hall. Though the location is away from crowded Shimla (and good in that sense), it is difficult to commute from there to anywhere else without depending on the taxis. The hotel charged us about 50% extra on top of already high 'union' rates - making it an exorbitant cost. For a drop back to Shimla, we hired a taxi directly from the local guy. When the taxi appeared, a couple of hotel staff, on the instruction of the manager, approached the taxi driver to ask him about who had spoken to us for booking. This was because we had complained to the manager about resort grossly overcharging us. Other dampener was that though we had requested for early check-in, the rooms were not available even at the normal check-in time of 12pm and we were told that we would get the rooms only after 1 pm. We did not check in and immediately left for Shimla.
It was Like I had reached to the place which one can imagine in stories or movies. It was a very unique experience the Total resort was surrounded by the trees and at very top. The best way to spend a vacation. One must try this. The location, resort and its rooms are marvellous.
Best Experience: We had a bornfire on the terrace one day, and suddenly for 5 minutes we had a snowfall, That picture of snowfall in the night while having dinner in the open was amazing.
Worst Experience: To be very frank we dint had any worst experience - Touchwood
I have visited Shimla in September 2014 and got a chance to go in this hotel when I planned to go Kufri. Me and my wife stayed here for 2 nights and it was a very pleasant experience. We both loved this hotel. The staff was so nice and warm as they were attended to our needs with a smile. I really wish to thank all the staff for making our stay comfortable and memorable. I would like to stay there again if I will get a chance to go there again.
Once I visited this hotel, it was very nice and relaxing at this hotel. Snow Shelter Hotel provided us the best of their accommodation in very fair pricing as well. The rooms were big and suitable enough for 2 or 4 people even. We had food at the hotel as well, which was nice as well, even the service staff behaved really nice.
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