In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
There cannot be a better place to stay in Coorg. It is located on top of a hill and has scenic views. The moment you step in, you are completely taken care of and you can start relaxing. Your luggage is placed in the golf cart As you are settling down and have a sip of famous 'Coorg' coffee, you are provided a good overview of the property and things to do while enjoying the breathtaking views from the lobby. There are lot of scheduled activities from 7:30 to 5:00 PM. You can pick and choose as per your own choice. Now you know you have made the right choice to enjoy the perfect holiday We had dinner at the Fern tree restaurant and after we had ordered we were asked if we had any preferences. The food was altered to suit our taste and I would recommend people to try Kadhai veg and Garlic Naan The rooms are comfortable with a fireplace. We were here in January and we did not use the fireplace at all. The luggage is comfortably placed in the cupboards and hidden from the view. I must compliment the staff for picking the high quality of fruits. You can enjoy them at the room The breakfast at the hotel is again an experience. Most of the jams here are home made and you can enjoy the exotic jams like blueberry, blackberry. They have a good mix of Indian and continent food.
We were a couple celebrating our 13th wedding anniversary, planned this trip without kids for some quality time together. We saw its website & fell in love with the property so much, that we drove down all the way from Pune just to stay there We were in a mood to splurge and went ahead with booking the luxury bliss villa with a private heated pool! It was the most luxurious stay of our lifetime! Awesome villa, superb architecture, heated pool with Jacuzzi, entirely private and calm. It has a dining & a living area as well! We took the monsoon package of Taj in which we got 1 night free on booking for 2 nights - great deal I planned a surprise dinner for my hubby, in advance with the chef, at the Sunken Seating - a 4 course Italian meal of my choice. Yummy food & great setting - can't forget the expression of my hubby :-). The next evening we enjoyed a romantic meal at the Gazebo, all decked-up with satin curtains & lanterns. Again, memorable setting We tried Coorgi food & Thai food there for 2 lunches, on the recommendation of the chef. They gave us small portions of many dishes so that we can taste more variety. Our taste buds had a new experience - I recommend all of you to try Chef Ali's magical food Vivanta by Taj, Madikeri is the place to stay if you want to refresh yourself. Taj pampers you no end.
The moment we arrived at the reception we were greeted by a spectacular view. The staff was very courteous all through our stay. I loved the local jaggery tea which was served when we reached. Room was very spacious and the sitting area was the best place in the room. There was a separate fireplace as well. Bathroom was big and bathtub much bigger than other Taj. Indoor heated swimming pool and Jacuzzi are not to be missed. We enjoyed our nature walks. Only improvement I would suggest is that it would be great if they have more options in food menu. Though the breakfast has very nice spread. But that will not stop me to visit this place again.
Vivanta Madikeri is 180 acres of pure, untouched and breathtaking natural beauty. It is one of Taj Group's top 3 properties in India (others being Taj Lake Palace, Udaipur and Taj Falaknuma Palace, Hyderabad). It is situated at an altitude of 4000 ft amongst beautiful lush green hills. The 2 things about the hotel that will stay with me forever are the breathtaking view of the valley from the lobby and soaking in the infinity pool overlooking the valley . . It is the perfect destination for a relaxing holiday where there is enough and more to be done in the hotel itself that guests would not feel the need to even go out. There are lots of activities for guests at the hotel - from strawberry picking to trekking in the hills to golfing. There are great restaurants in the hotel - we particularly liked the pool side open air grill and barbeque restaurant and the organic restaurant that served refreshingly light healthy meals. We also really enjoyed having breakfast in the morning in the open air restaurant which is also located at a height and has great views of the hills and the valley Needless to mention the hotel service was great - Taj hospitality at its best. The only issue of our trip was the long drive from Mangalore airport to Coorg. The roads are really bad and it's an excruciating 5-6 hours journey. Other than that it was a perfect holiday mixed with relaxation and some adventure activities.
The overall experience was good in the hotel. The hotel location was good. The transportation facility was far from the hotel. The parking facility was provided by the hotel. I had visited this hotel with my family for relaxation purpose. The behaviour of the staff was friendly. The service was done on time. The hotel appearance was nice. All types of food were available in the hotel. The food was value for money. The activity was not arranged by the hotel. The allotted room was neat and clean. The WiFi facility was not available in the room. The food quality and quantity was good at the hotel. I would recommend this hotel for other travellers.
Are you a travel agent?
Become a part of our growing Travel Partner Platform. You can get high quality Madikeri travel leads and help our travellers book Madikeri holiday packages. Join now!