In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
The staff were very friendly and cooperative. All amenities were provided and were working in good condition. The food was very good with south and north Indian dishes served. The appearance of the hotel was good. The complimentary breakfast was provided in the hotel. The hotel was located in the city. I had visited this hotel with my family and friends.
Three star property with excellent facilities and activities
This hotel was located nearby beach and it had very good appearance. This hotel is a three star property with good tariff. The room allotted to me was neat and cleanly maintained with working amenities and there was sea view too. The staff and services at this hotel were very helpful and cooperative. The food provided at this hotel was very good in quality and taste. There was a swimming pool as in activity organized by the hotel management. There were no issues faced by me while check-in and check-out process. As per me this hotel was excellent and it could be suggestive too.
There is a restaurant of this hotel on the private beach. There you get the best filter coffee on earth. There in the evening you can view seafaring against world famous Shore Temple. There you remember the bygone people of Pallava kingdom And today is full moon, so the king of the night appear sparkling, spreading, devastating us Two 50+ persons suddenly recapturing their honeymoon long time back
The hotel is very good in appearance. The location is the best one can get in Mahabalipuram. The hotel border touches the beach sand. You will feel like a beach resort. Hotel has spa and massage centre. The highlight of the stay is the view of the very famous shore temple. Sunrise and shore temple can be best viewed from here.
The destination of the hotel was good. The location of the hotel was good. The appearance of the hotel was good. The garden facility was available in the hotel. The overall service of the hotel was good. The room was clean and neat. The food was good with quality and quantity. There were no activities arranged by this hotel. I had visited this hotel for relaxation trip with my family.