We stayed for 2 nights. We booked directly through hotel and got additional discount other than the usual off season discount. Our package was bed and breakfast. Location is the best thing for this property. Situated inside a tea garden with plantation of tea every where. Addition view is of Attukad waterfall which is visible even from most of the rooms. We received a warm welcome by reception staff at the entrance. We had chosen deluxe room in new building. They have 3 types of rooms, deluxe and super deluxe at new building and cottage, view wise new building is better. Rooms and bathrooms were neat and clean. They provided toiletries and tea/coffee sachet as complementary. Room service was quite good and fast. All the 2 nights had dinner at the restaurant and I am totally satisfied by the food. 1st night we had a chicken and a fish in local Kerala style and it was superb. Next night we ordered Schezwan fried rice with baby corn in hot and garlic sauce and dragon potato and it was also good. Complimentary breakfast was also okay. They serve toast with butter and jam, corn flakes, fresh juice, fruits, omelette, one North Indian and one South Indian. Overall, am quite satisfied with this resort. Free WiFi was also available but, the signal was little unstable in rooms, may be due to gradient between reception and rooms as the resort is situated in a hill. You guys are perfect, just continue this.
The hotel was located 5 kilometres was far from the city. I went by my own vehicle. The parking place was sufficient at the hotel. The check in and checkout process was done on time. The overall service was done on time. The behaviour was very good. The provided room was spacious. All amenities were working fine in the room. The WiFi connection was provided in the room. The garden was not available at the hotel. The spa was available in the hotel. They provided complimentary breakfast in the room. The food quality was very good. The variety of food was provided by the hotel. I had visited this hotel for vacation purpose with my family. The guidance was provided by the hotel. The room was booked by travel agent. I don't have any suggestion for this hotel. The hotel was good.
I had visited this hotel with my family. There was no suggestion for this hotel. The service was on time in the hotel. The behaviour of the staff was friendly in the hotel. The check-in and check-out was on time in the hotel. The food was good in the hotel. The variety in food was available at the hotel. There was no activity arranged by the hotel. The hotel was located far from the city. I went this hotel by my own vehicle. The appearance of the hotel was good. The hotel was new. The garden was not available at the hotel. The parking place was good at the hotel. The room was neat and clean. All the amenities were provided in the room. I would recommend this hotel to upcoming travellers.
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