In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
I visited this hotel in may of last year. The hotel was quite good and my experience was awesome. Anyone can visit here with his family. The food and room service will attract everyone. The location is not that good. But I would recommend once to stay here and have a different experience. I hope this review would be helpful to the travellers in future.
Hotel The Panache is the best hotel of Patna in terms of everything. It's overlook was awesome that it will win my heart for sure. Overall, the hotel was not on a large scale area but yeah the facilities and the services are damn awesome. The restaurant section was worth visiting. There was also a pub inside it named step up. One must visit this hotel for sure and I bet you wont regret spending your bucks for this hotel The rooms were so elegant and classy. It gives the feelings of a good 5 star hotel. The staff were so active and they were not rude. For the travellers, the food section was good and it is not even so costly. It lacks pool, I wish they do look for it. I loved it.
The hotel panache is a known hotel and the rooms were pretty huge. The food at the restaurant was hygienic and good. The hotel staff was quick in service and the quality was maintained across the hotel. I had a business trip and it was a good experience of an overnight stay
We visited this hotel with my company friends for two days. All facilities provided by the hotel was excellent. Rooms are big and World class 5 star luxurious type. Location of the hotel was amazing, in front of the hotel there was a big ground to walk. Staff were very friendly and food was tasty. We reached the hotel very easily from Airport just in 30 minutes. We all enjoyed it.
I visited this hotel 2nd time with my family for 3 days. Hotel is situated on the very nice location of south Gandhi maidan. We reached the hotel just in 5 minutes from railway station. Hotel service was very good, staff were friendly with us. We eaten tasty food with good quality. We all enjoyed every time when visited this hotel.
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