Nova Cidade Complex, Edapally - Panvel Highway, Alto Porvorim, Penha de Franca, North Goa, Goa 403521 , Goa
Ranked 4 of 25 hotels in Porvorim
3.8/51501 Traveller Ratings
In the month of January 2017 I visited in Porvorim with family during an official trip. The overall serv...
Finding lowest prices
About Porvorim 4 Star Hotels
There are 1 Four star Hotels in Porvorim and most popular 4 star hotels are Orion Hotel.
In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
The destination of the hotel was fine. I had visited this hotel for official tour. The hotel location was good. The hotel was located in the city. I went to this hotel by my company's vehicle. The appearance of the hotel was nice. The parking place was available in the hotel. The staff were friendly in the hotel. The check in and checkout was on time. The overall service was good in the hotel and it was done on time. The room was neat and clean. TV was not working properly in the room. WiFi service was available in the hotel. I had only complimentary breakfast in the hotel. The activities were not available in the hotel. I had visited this hotel with my colleagues for official tour. I had booked the room by online. I would not suggest anything to this hotel. I would recommend this hotel to upcoming travellers.
The hotel was located in the city. The staff were friendly and co-operative. The check-in and check-out was not delayed. All amenities were working in the room. The complimentary breakfast was provided in the hotel. There was gym arranged by this hotel. The destination of the hotel was very good. The location of the hotel was very good. I had visited this hotel with my family. The transportation facility was not provided by the hotel. The allowed room was good. I had booked the room by online. The overall, service of the hotel was very good.
The hotel was away from the beach. The rooms always had some or the other issue. The basic amenities were not working properly. The Hotel as well as the room was good and spacious. The appearance outside was dull, inside was good. It had all the dishes with average variety. Food was good, bit costliest. The tariff was very reasonable. The swimming pool was damaged. It is opposite to Taj, The hotel was having four floors with only one person serving in the entire hotel. If you order something in the morning, you would get by afternoon. One of the unprofessional hotels. They attract the people with good room, superb rooms. Even at night, the lights were not on. You will not be able to locate the things. They are not spending money on stuff. They should have few more staff members. Hospitality was worst in India.
The overall, experience of the hotel was fine. The best part of the hotel was complimentary breakfast. All variety of dishes were served in the hotel. The parking area was not available in the hotel. I had visited this hotel with my family for relaxation purpose. The staff were friendly and co-operative. The room was comfortable and spacious. All amenities were working in good condition. The hotel was located outside the city. The interior part of the hotel was fine but exterior part of the hotel was under construction. The gym was available in the hotel. The check-in and check-out was done on time at the hotel.
I have been in this hotel Orion for four days. The food is good. Hotel rooms are very good. Room services are good. Though the hotel is located very much far away from beaches yet it is comfortable. Because it is on the main road with all the outside facilities like transport/cab services are available. Hotel staff especially on reception is excellent. They are always ready to help and serve. Other staff is also good. Bar is also redecorated and with most of the wines, beers and whiskeys Furniture in the rooms and dining room etc is comfortable.
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