In Five-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners
Suites - Minimum 2% of room block with a minimum of 1
Minimum size of bathrooms should be 45 square feet
Some rooms should have bathtubs
Hair Dryers should be available in rooms
Safe keeping should be available in rooms
Minibar / Fridge is mandatory in rooms
Heating and cooling to be provided in public areas and temperature should be between 20 to 28 degree celsius
Grade A cities:
One multi-cuisine restaurant-cum-24 hr coffee shop / all day diner, one specialty restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant-cum-coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 80% and hotels of Five-star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 60%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed Hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), Staff locker rooms and dining area are mandatory.
Inhouse Dry- cleaning / Laundry services are mandatory.
Iron and Iron Board should be available in the room.
Paid Transportation on call - Guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in house guests.
Newspapers should be available in the rooms.
Shop / kiosk - Five-star hotels to have one utility and one souvenir shop. 4 Star to have
minimum one utility shop.
There should be bookshop available.
For Five-star category, it would be 'Necessary' to have an X-Ray Machine at the guest entrance for screening of baggage. Manual checks may be conducted for staff and suppliers at designated entry points
There should be Under belly scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Five-star hotels should have direct dialing and STD/ ISD facilities.
In room internet connection / dataport is mandatory in Five-star hotels and there should be Wi- Fi wherever possible.
There should be a business center for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
Swimming pool is mandatory for Five-star hotels. This can be relaxed for hill destinations. Mandatory that trained Lifeguard to be available. Board containing do’s & dont's, no diving sign, pool depth etc. should be displayed at a strategic location in the pool area.
Conference Facilities are mandatory for Five-star hotels
The overall, experience was fabulous in the hotel and I did not face any issues to get in it. Maintenance of internal and external appearance was perfect. Overall, I like the hotel most. The room was very spacious and clean. The basic facilities like hot water, interior furnishing was very good. Housekeeper ensured regular maintenance of the room. The other staff were also very polite and their service was so professional. I ate food in the hotel restaurant and it was very good in quality and taste. I found some activities like game sets and other recreational arrangement, which was really good. I have a membership in this hotel so tariff was less but luxurious room. I will recommend this hotel to other travellers.
The experience with Ananta was excellent. The beauty of this resort is its appearance. It was located within the hills and creates a scene of perfect natural beauty. The swimming pool side area is excellent. The rooms are designed very nice. Ultimate food quality with excellent room service.
It was our family holiday, the hotel stand itself for it value, its totally a value of money deal. We totally enjoyed our trip. The hotel is situated in the heart of the mountains sitting near the pool area or else walking around the hotel was completely a bliss I must stay if you are looking down for a visit to the Pushkar then this is the best hotel you can look down for it without any doubt.
I stayed at Ananta for 1 night with a group of 5 friends. Obviously this had to be fun, but other than the company, the main reason was because of the quality of the room Rooms had an immense sized bathroom with plants inside. It felt like a jungle. Awesome feel to it. The whole hotel is having a serene environment which creates a subtle atmosphere around. The stroll at night was very calming. I personally felt very contended The food was of average quality and drinks were too expensive The pool is very clean and we had a great time there. There was a small pool for children as well with a little warm water. Since the place is surrounded by hills, please expect a chilly weather in winters. Pack in some extra woollens Don't think just take the chance to visit the Ananta.
Best option to stay with family for relaxation purpose
My overall experience at this hotel was good. This hotel was easy to locate and the surrounding was good too. The check-in and check-out was done on time. The room allotted to us was maintained neat with needful amenities, which were working properly. The appearance of the hotel was good and the interiors were well maintained. The staff members were helpful and they were prompt in services. The stay in the hotel was good and it was worth the pay. I will recommend this hotel to other travellers.
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