In four-star hotels, below are some necessary conditions that should be applied:-
All rooms (100%) should have Air-Conditioners.
Suites - minimum 2% of room block with a minimum of 1.
Minimum size of bathrooms should be 36 square feet.
Some rooms should have bathtubs.
Hair Dryers should be available in rooms.
Safe keeping should be available in rooms.
Minibar / Fridge is mandatory in rooms.
Heating and cooling to be provided in public areas and temperature should be between
20 to 28 degree celsius.
Grade A cities:
One multi-cuisine restaurant cum coffee shop open from 7 a.m. to 11 p.m., one speciality restaurant and 24 hr room service.
Grade B cities:
One multi-cuisine restaurant open from 7 a.m. to 11 p.m. and 24 hr room service.
Note: The Ministry of Tourism may review and revise the cities falling under the Grade 'A' & Grade 'B' from time to time.
Grade A: Delhi*, Mumbai, Kolkata, Chennai, Bangalore, Pune, Hyderabad/ Secunderabad.
*Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA and Greater NOIDA.
Grade B: Cities in the rest of the country excluding Grade 'A' cities.
There should be a bar present at the hotel premises.
In the kitchen, wet garbage area to be air-conditioned.
Percentage of supervisory staff should be minimum 40% and hotels of 4-Star category should have formally qualified Heads of Departments.
Percentage of skilled staff should be minimum 30%. The supervisory or the skilled staff may have training or skill certification as follows:
i. Degree / diploma from Central or state IHM's / FCI's or from NCHMCT affiliated IHM's or from other reputed hospitality schools.
ii. Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism.
Staff restrooms (Separate for male and female employees with bunk beds, well-lighted and ventilated), staff locker rooms and dining area are mandatory.
Paid Transportation on call - guest should be able to travel from hotel.
Shoe cleaning service facility to be provided for in-house guests.
Newspapers should be available in the rooms.
Shop / Kiosk: 4-Star to have minimum one utility shop.
There should be Under Belly Scanners to screen vehicles.
Each bedroom door fitted with lock and key, viewport / peephole & internal securing device. A safety chain / wishbone latch is acceptable in place of viewport / peephole.
A telephone for incoming & outgoing calls in the room is Mandatory. Four-star hotels should have direct dialling and STD/ ISD facilities.
In-room internet connection / data port is mandatory in 4 star hotels and there should be WiFi wherever possible.
There should be a business centre for business meetings. This should be a dedicated area.
(This provision may be relaxed for resort destinations, tourist and pilgrimage centres).
Best hotel I think it is as the rooms was very nice. I visit this hotel on December 31st. I take complementary tiffin on 1st January and it is also not bad. The front office service is not good and the parking is also not so good. The space of parking is very small and the location is also good. I took suite room in this hotel.
We stayed there for three days. The room was good but service was not so good. Hot water was not available, when asked for they said only after 8 o\' clock it will be supplied but that also was luke warm. We wanted to take a bath at 5am and go to the temple but had to satisfy with cold water that too in winter. Again we asked for towels and pillow covers and they said that dhobi has to come and give them, which were given after repeated phonecalls to the reception. Except for these, otherwise the hotel was good,nice locality,nearby shopping was good and nearby to the station. Altogether our stay was fine here.
We are in Vijayawada for my friend bday. Booked room at Sri Krishna residency coming to hotel it's good. We booked 3 deluxe rooms for group of people. Accommodation is simply super. Food is average. Service is also good. Finally it's in budget. Vijayawada is a nice place to visit. Kanakadurga temple, Bhavani Islands, Thailand. We had lots of fun.
I travelled to Vijayawada and stayed in this hotel. The location of the hotel was good. The internal and external appearance of the hotel was good. There was no delay in check in and check out. The service in the hotel was average. The room allotted to me was good and it was maintained with all required amenities in working condition. I ate food in the hotel and it was good in quality and taste. There were no activities in the hotel.
Hotel hospitality is excellent and located in prime area for shopping, entertainment, movie and malls are near to the hotel. Hotel restaurant is good and food will be tasty. It's very near to railway station and bus stand. Neatly maintained. Hotel is fully comfortable with all amenities.
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